‘The attention to detail, professionalism, and kindness I was provided with from every member of Coleman Opticians at my recent appointment was exemplary. I had a diagnosis, transportation and communication with the Eye Clinic at the hospital carried out immediately and had a successful operation on the same day. A Fantastic service.’
📣📣 REVIEW 📣📣
‘I visited your Norwich branch today with my two young children and I wanted to pass on a thank you for what a lovely experience it was a what a friendly team of staff we met. Both my children were nervous for their first visit to your branch (although my older daughter has been to previous opticians).
I felt the optometrist was very calm and thorough with their eye examinations and put them both at ease and all the staff members we spoke to were really friendly and didn’t rush my daughter when she was unsure of what glasses to pick. They were helpful at informing her what was and wasn’t suitable and let her have the time to decide on her own when she couldn’t quite choose.
She left your branch very happy and all in all, made the whole thing very pleasant so please pass on my thanks to everyone I always feel it’s important when a nice experience is had that’s its recognised.’
Testimonials in February 2020
‘Thank you all for your kindness fitting me in on a busy day. It was such a relief to know there was no tear in my eye this time’
‘Thank you for referring me to the eye clinic at the NNUH I have seen Mr. Clenn and I was diagnosed with Branch Retinal vein occlusion and I have had an injection in my left eye’.
‘I write to say Thank You very much for the good advice you gave me when I came to see you regarding the eye test and dry eye management. This has made such a difference and all my strange weird symptoms have gone. Many grateful thanks, much appreciated.’
We will always try and see a patient especially if you are worried. We are delighted with the outcome for all of these patients, but even more grateful that people take the time to say thank you.
It is a very special thing that we can all do, letting people know they are appreciated, and it really makes our job so rewarding.